RESPONSE CAPACITY
MED ONE ASSISTANCE’S multifaceted services offer 24 hours a days 7 days a week availability.
PROFESIONAL EXPERTS
Our certified and multilingual healthcare team of specialized and professional consultants, follow the highets standards of quality and security.
SERVICE NETWORK
We own a self managed solidified network that allows us to maintain a balance between quality and cost efficiency. Our processes are constantly audited, allowing us to obtain a higher control of the assistances.
House Call
Our house calls services offer many benefits to our patients, giving them the opportunity to receive medical attention in the comfort of their homes.
Telemedicine
Technology has open endless ways for our team to be connected 24/7 with our patients And provide the service each one of you deserve.
Nurse Service
Our nurse team specialists can assist you in cases like a post-op procedure or taking care of a family member during your vacations.
Certified Specialist
Our team will provide you with top notch medical care when visiting the island
Quality is at the heart of everything we do. As certified specialists, we adhere to industry standards and best practices to ensure that our work meets the highest quality benchmarks.
Our commitment to your success extends beyond the completion of a project. We offer ongoing support and maintenance services to ensure that our solutions continue to operate optimally.
We understand that every client is unique, and that's why we take a personalized approach to our services.
OUR SERVICES
HOUSE CALLS
Certified multilingual health care providers, with 24 hours 7 days a week availability, guaranteeing optimal clinical evaluations of events or emergencies, with nationwide coverage.
NURSE SERVICE
Taking care of our patients is our passion, this is why we have a certified and specialized nurse team in healthcare, integral service, and support.
HOME MEDICATION
We provide medication for the treatment of chronic diseases and recommended treatments after a home visit or a telemedicine consultation.
DENTAL EMERGENCIES
Our network is comprised of a wide variety of dental specialists nationwide, providing our patients with an assurance of professional healthcare with the most advanced techniques and technology in the dental field and with the most complete service.
FRAUD AUDITING AND CONTROL
We analyze with precision and rate medical claims on behalf of the insurance companies, applying our professional knowledge in national and international travel insurance politics, regarding medical or healthcare and travel insurance, as well as their experience with local market costs.
TELEMEDICINE
In simple cases, our Operations Center offers the possibility of coordinating a telemedicine consultation, and in many cases, it will be the patient who normally requests this type of service, when the medical condition is considered minor. In all cases, our doctors will speak in the patient’s language: English, Spanish, and French.
YOUR AT HOME SPECIALIST DOCTOR
We analyze with precision and rate medical claims on behalf of the insurance companies, applying our professional knowledge in national and international travel insurance politics, regarding medical or healthcare and travel insurance, as well as their experience with local market costs.
HIGHT COST ASSISTANCE COORDINATION
Strategy created based on the negotiation of plain tariffs and all inclusive package tariffs with local medical providers that will provide medical assistance and will guarantee the quality of these assistances in case of a high cost treatment.
LEGAL ASSISTANCE
Consultancy and legal representation for the travel insurance companies and their affiliated, nationwide.
Our Founders
Dra. Brenda Herrera Marcelino
Chief Medical Officer / Co-Founder
Medical and Assistance Team
+1 (809) 298 0500
bherrera@medoneassistance.com
Alex Rodríguez Serrata
Chief Operating Officer / Co-Founder
Networks and Operations Team
+1 (809) 299 9223
arodriguez@medoneassistance.com
With Access to
24 HOUR
EMERGENCY
Assistance
Our dedicated team of healthcare professionals is available 24 hours a day, 7 days a week, ready to provide swift and reliable medical support in any urgent situation. Rest assured, our commitment to your well-being extends beyond regular office hours, ensuring that help is just a phone call away, no matter the time or day.
Book an Appointment
Services Recipient Says
"The medical service provided was exceptional! The staff was highly knowledgeable and attentive, ensuring a seamless and comfortable experience."
Muller Family
British Citizens
"I was truly impressed by the outstanding medical care I received. The doctors were not only skilled but also empathetic, making me feel well taken care of throughout my treatment."
Martínez Family
NY Citizens
USEFUL LINKS
MedOne Assistance
MOA provide medical, health related and administrative solutions through our highly specialized team of health care professionals and consultants, facilitating decision making regarding at site immediate intervention and procedures for medical evaluation.